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Tag: Language News

Diving into the Future: How Large Language Models Revolutionize Customer Service While Introducing New Risks! (Video)

Posted on August 12, 2023August 12, 2023 By The Lingwist
Diving into the Future: How Large Language Models Revolutionize Customer Service While Introducing New Risks! (Video)

Customer service automation has been transformed by the advent of large language models, ushering in a more individualized interaction. In contrast to earlier chatbots, exemplified by GPT-3.5, these models diverge from predetermined routes and instead concentrate on user queries, granting more adaptable replies.

Applied Linguistics, English

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